LEGAL
Last updated: 2026
Shuyuan Group (the “Website”) values your privacy. This policy explains how we collect, use, protect and share your personal data when you use this Website and related services. By using this Website, you acknowledge that you have read, understood and agreed to this policy.
To provide and improve our services, Shuyuan Group collects two types of information:
(1) Information you provide: your name, telephone number, email address, contact address and message content when you complete a contact form, make a reservation, place an order or register as a member.
(2) Automatically collected information: non-personal statistical information recorded by servers and analytics tools when you browse the Website, including browsing history, pages visited, referring links, device type and approximate geographic location.
We collect your information to respond to enquiries and requests, provide and fulfil the services you request, send notifications you have agreed to receive, maintain Website security and operation, and analyse usage in a de-identified form to improve service quality. We will not use your information for purposes other than those stated above.
This Website uses cookies and third-party analytics tools to remember your preferences, maintain your sign-in status and understand overall Website usage. You may disable or delete cookies through your browser settings at any time, but some functions may no longer work properly.
Shuyuan Group will not sell, rent or arbitrarily disclose your personal data. We may share information only to the extent necessary in the following circumstances: with payment, logistics or cloud service providers engaged to fulfil services; with your prior consent; or as required by law or a lawful request from government or judicial authorities.
We retain your information for the period necessary to fulfil the purposes of collection and as required by law. We take reasonable technical and administrative measures to protect it against unauthorised access, alteration or disclosure. However, please understand that absolute security of transmission over the internet cannot be guaranteed.
Under the Personal Data Protection Act, you may exercise the following rights concerning personal data held by this Website: make an enquiry or request access, request a copy, request supplementation or correction, request cessation of collection, processing or use, and request deletion. You may submit a request using the contact method at the end of this policy, and we will handle it in accordance with the law.
If you are under eighteen, please obtain the consent of your legal representative before using this Website’s services or providing personal data. We will not knowingly collect personal data from minors without such consent.
We may revise this policy in response to legal, service or operational requirements. The revised policy will be published on this page and take effect upon publication. We recommend checking this page periodically for the latest version.
If you have any questions, comments or requests to exercise your rights concerning this Privacy Policy or your personal data, please contact Shuyuan Group through the Website’s contact page. We will respond as soon as possible.